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AI for Resorts & Luxury Properties

AI for Resorts That Elevates Every Guest Touchpoint

Spa bookings, activity recommendations, and dining reservations — all handled instantly by AI that knows your property inside out.

AI Resort ConciergeWhatsApp Guest ChannelStaff Handoff & DashboardExperience Automation

Free 45-minute session. No obligation.

The Problem

Sound familiar?

Resorts & Luxury Properties businesses face these challenges every day. AI solves them.

Guests expect instant luxury service

High-paying guests expect immediate responses - every delay chips away at the premium experience they paid for.

Complex activity bookings

Spa treatments, dining reservations, excursions, and golf tee times all managed through different systems.

Pre-arrival communication gaps

Guests arrive without knowing about available experiences, leading to underutilized resort amenities.

What We Build

AI built specifically for resorts & luxury properties.

Not a generic chatbot. A custom AI system designed around how resorts & luxury properties actually operate.

AI Resort Concierge

A sophisticated AI assistant that knows every spa treatment, restaurant menu, activity, and excursion your resort offers.

  • Activity booking and scheduling
  • Spa treatment recommendations
  • Dining reservations
  • Excursion information

WhatsApp Guest Channel

Proactive guest engagement via WhatsApp - from pre-arrival excitement building to in-stay assistance.

  • Pre-arrival itinerary suggestions
  • Real-time activity availability
  • Weather-based recommendations
  • Post-stay feedback

Staff Handoff & Dashboard

Route requests to the right department - spa, dining, activities, or management - with full context.

  • Department-specific routing
  • VIP guest flagging
  • Guest preference tracking
  • Response time analytics

Experience Automation

Automated workflows that enhance the guest journey from booking to departure.

  • Welcome messages
  • Activity reminders
  • Review solicitation
  • Loyalty program updates
Before & After

What changes when AI runs your resorts & luxury properties.

Guest calls concierge desk to ask about spa availability - put on hold

AI instantly shows available treatments and books directly

25% more spa bookings

Guests discover resort activities by accident on day 3

AI sends personalized activity suggestions before arrival

40% higher activity participation
Results

The numbers speak for themselves.

25%

Increase in ancillary revenue

40%

Higher activity participation

<1min

Average response time

4.8/5

Guest satisfaction scores

How It Works

From first call to deployed AI in four weeks.

01

AI Strategy Session

45 minutes to understand your business, pain points, and goals. We'll identify the highest-impact AI opportunities.

02

AI Audit & Roadmap

We map your workflows and data. You get a clear roadmap with priorities, timelines, and expected ROI.

03

Build & Deploy

Custom systems built, tested, and deployed in 2–4 weeks. You see progress weekly and approve before we move on.

04

Optimize & Support

AI gets better with use. We monitor performance, refine models, and add capabilities as your needs evolve.

No commitment required. If we're not the right fit, we'll tell you.

Investment

Two ways to work together.

AI Sprint

Perfect for a focused first implementation.

$5,000starting at

  • AI strategy session + audit
  • 1 custom AI system built & deployed
  • 2 weeks of post-launch optimization
  • Team training session
  • Full documentation & handoff
Recommended

AI Retainer

Ongoing AI partner for your business.

$2,500/ month

  • Everything in AI Sprint
  • Monthly AI capability reviews
  • Priority support & iterations
  • New automations & tools each month
  • Quarterly strategy sessions
  • Dedicated Slack channel

We take on a limited number of clients to ensure quality. Pricing is a starting point. Final scope determined after your strategy session.

FAQ

Questions about AI for resorts & luxury properties.

Ready to put AI to work?

We work with a small number of clients each month to ensure every project gets our full attention. Apply now to see if we're a fit.

Free 45-minute session. No commitment.

Currently accepting clients for March 2026